CTF Newsletter no 4, 2017, from CTF, Service Research Center at Karlstad University, Sweden

CTF, Service Research Center at Karlstad University, Sweden, is one of the world´s leading research centers focusing on service management and value creation through service. We develop and conduct research projects in close collaboration with service businesses, manufacturing companies, and public-service providers. Our newsletter will keep you updated on our research activities.

ANDERS GUSTAFSSON PRESIDENT OF AMA ACADEMIC COUNCIL
Anders Gustafsson, Professor of Business Administration at CTF, is the first European to be awarded the prestigious assignment as President of AMA Academic Council. Read more.

NEW COURSE - IDEA MANAGEMENT
In the beginning of 2017, Karlstad University embarked on a project that aims to develop and offer cutting-edge international web-based courses at master’s level developed for professionals working with or having an interest in service, customer experiences and business development. AT CTF, the course Idea Management has been developed. Read more.

RESEARCH DUO IN PACKAGING RESEARCH JOINS CTF
We are pleased to welcome researchers Fredrik Wikström and Helén Williams to CTF. They focus their research on how packaging can affect people to throw away less food. Read more.

NEW PHD STUDENT IN BUSINESS ADMINISTRATION
We welcome Jana Huck, new PhD student in Business Administration at CTF, Service Research Center at Karlstad University. Read more.

NEW PHD STUDENT IN PSYCHOLOGY
Sture Nöjd is a new PhD student in Psyhology at CTF. His research will focus on the development of digital tools and services based on the needs and possibilities that customers, patients, and citizens are experiencing, or could expect to experience in the future. Read more.

NEW POSTDOCTORAL RESEARCHER: DR. JAKOB TRISCHLER
We are happy to welcome Dr. Jakob Trischler to CTF. Read more.

CALL FOR PAPERS: NORD2018, SEPTEMBER 19-21, 2018
The NoRD2018 organizers invite submissions to the 10th Nordic Workshop on Relationship Dynamics. NoRD workshops are open to all researchers in the areas of Marketing and Management (or related areas); the ‘Nordic’ title simply refers to the locations and people organizing the workshops. Read more.

SERVICE DESIGN IN SERVICE RESEARCH - PUBLISH IN THE JOURNAL OF SERVICE MANAGEMENT
The Journal of Service Management (JoSM) recently decided to ensure that the research priority “Service Design” is covered by the journal. To facilitate this, the journal has appointed two “Expert Research Panel Co-Chairs – Service Design” panel editors” to develop this research area for the journal. Read more.

CTFBLOG: MARKETS AS SYSTEMS – TOWARD A RESEARCH AGENDA
Read new CTF blog by PhD Student Kaisa Koskela-Huotari.

CTF ON SOCIAL MEDIA!
Follow CTF on social media to keep up-to-date with the latest news on our research and education: Facebook, Twitter, Linkedin and Instragram: kauresearch.

CTF Newsletter is published bi-monthly. Please, email us if you wish to unsubscribe to this newsletter or if you wish to subscribe: ctfnews@kau.se